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Knowledge base
About Us
Getting Started
11
How Do I Sign Up For Music Lessons?
Do You Offer Gift Certificates?
Do You Have A Sign Up Fee Or Annual Fee?
How Do Music Lessons Work?
Do Gift Certificates Expire?
View all 11
Location & Hours
2
What Are Your Business Hours?
Where is the school located?
Monthly Plan
Weekly Lessons
3
How Does The Monthly Plan Work?
How Do I Quit Lessons?
Can I Take A Break From Lessons?
Makeup Lessons
17
How Do I Schedule A Makeup Lesson?
How Long Do I Have To Schedule A Makeup Lesson?
Can I Schedule A Makeup Lesson With Another Teacher?
What If My Teacher Is Not Available For A Makeup Lesson During The Time(s) That I Want?
Are Makeup Lessons Guaranteed?
View all 17
Billing
9
What Forms Of Payment Do You Accept?
Can I Get A Refund If I Missed A Lesson?
Do You Offer A Payment Plan?
Do You Charge A Late Fee?
When Is My Monthly Payment Due?
View all 9
Website Student Portal
2
How Do I Access The Student Portal?
What Is The Student Portal?
Student Concerts
3
What Are The Student Concerts?
How Can I Perform In The Student Concert?
When Is The Next Student Concert?
Cancellations
8
How Do I Cancel My Lesson?
What If I Missed A Lesson & Forgot To Cancel?
Are All Cancelled Lessons Eligible For A Makeup Lesson?
How Far In Advance Should I Cancel My Lesson?
Can I Get A Refund For A Cancelled Lesson?
View all 8
Calendar & Holidays
5
How Do I View The School Calendar?
When Will Next Year's Calendar Be Released?
Does The School Close For Holidays?
Do I Get A Makeup Lesson For A Holiday?
What If I Only Have 3 Lessons Scheduled his Month?
"A La Carte" Lessons
"A La Carte" Lessons
4
What Are "A La Carte" Lessons?
How Do I Sign Up For "A La Carte" Lessons?
Can I Reschedule "My A La Carte" Lesson?
Can I Cancel My "A La Carte" Lesson?
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